Getting paid starts with the customer seeing the bill and ends with a nudge when it's overdue. Fast Billing emails invoices, statements and receipts the moment they're raised, then sends payment follow-up on overdue and outstanding amounts over WhatsApp, SMS and email. You set who gets what and when, so the reminder goes out on time — no one in accounts has to remember to chase.
Two jobs, all fired from the same billing data. Email sends the invoice, statement and receipt as a record the customer can file; WhatsApp and SMS send the follow-up nudge where people actually read it. One set of billing events, your choice of channel per message.
No one has to remember to send anything. The billing document and the receivable — the invoice raised, the receipt taken, the due date passed — are the trigger.
Every message is tied to a real document or receivable in payments & follow-up — so the message, the ledger and the customer's copy always agree.
A bill that sits in a drawer waiting to be posted is a bill that gets paid late. The moment you raise a tax invoice, Fast Billing can email it to the customer as a PDF — the same values, GST and any QR as the printed copy. Statements go out at month-end and receipts on payment, so the customer always has the document, and your team never chases a copy.
Following up on overdue payments is the job that always slips when the team is busy. Fast Billing drives it off the receivable in payments & follow-up: when an invoice crosses its due date or an outstanding balance ages past a threshold, a WhatsApp, SMS or email reminder goes out automatically — invoice number, amount and days overdue drawn from the ledger. The customer gets a clear, correct nudge on the channel they read, and nobody had to remember to send it.
Not every account needs the same touch. Fast Billing lets you map each message type to a recipient, a channel and a schedule — the customer gets the invoice and the follow-up, a firmer email replaces the gentle nudge after a week, and an internal owner can be copied on a large overdue account. Set it once and the collections rhythm runs on its own, correct and on time, while your team works the exceptions instead of the whole ledger.
Tax invoices, account statements and receipts emailed to the customer as PDFs, carrying the same values and GST as the print.
Overdue and outstanding reminders on WhatsApp with the invoice number, amount and days overdue from the ledger.
A short SMS reminder for customers who read text before anything else — the same follow-up, on the channel that reaches them.
A receipt goes out on every recorded payment, confirming the amount and the invoice, so both sides know the loop is closed.
Each message type maps to a recipient, a channel and a schedule, with escalation from a gentle nudge to a firmer reminder.
Every message draws its figures from the billing ledger, so the invoice number, amount and due date always match what you billed.
In a 30-minute demo we'll raise a tax invoice and email it, take a payment and send the receipt, then watch an overdue reminder go out on WhatsApp — on the rules you set.
